GACHI Advocacy
GACHI employs a team of hard-working support service specialists (advocates) to guide, empower, represent and educate deaf and hearing-impaired individuals who need help accessing social services, education, health care and other programs. To ensure a person’s needs are met, the GACHI support service specialist partner with community organizations, private businesses and local, state and federal government agencies. Before resorting to legal action, our support service specialist first try to assist businesses and organizations by educating them on the principles of the Americans with Disabilities Act and equipping them with the proper resources to accommodate those with hearing loss.

What if a business, agency or organization will not accommodate a deaf or hard-of-hearing person?
While we would much rather work cooperatively with a company to resolve accommodation issues, in certain cases, this is not possible. If our advocates’ attempts to educate and inform the company continue to be ignored or rejected, we typically empower the deaf or hard-of-hearing person to contact the Department of Justice and schedule a mediation session with a representative of the company.


 

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